ProspectDB is operated by Prospect DB Pty Ltd (ACN 702 293 721) ("ProspectDB", "we", "us" or "our").
We respect the privacy of individuals and are committed to handling personal information responsibly.
This Privacy Policy explains how we collect, hold, use, disclose and protect personal information when you visit our website, submit information to us, use our services, or when we collect business and professional contact information from publicly available or other lawful sources.
ProspectDB operates in Australia and this Privacy Policy is intended to explain our approach to privacy in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs"), to the extent they apply to us.
1. Who we are
Prospect DB Pty Ltd
ACN: 702 293 721
Privacy contact: founders@prospectdb.com.au
ProspectDB provides business prospecting, contact enrichment, data verification and business intelligence services.
2. What personal information do we collect?
Depending on how you interact with ProspectDB, we may collect, hold or generate information including:
- name;
- business or professional email address;
- business telephone or mobile number;
- job title or position;
- employer or organisation;
- business address;
- LinkedIn profile URL;
- other publicly available professional or business profile information;
- information concerning an individual's professional relationship with an organisation;
- information submitted through forms on our website;
- account and subscription information;
- communications between you and ProspectDB;
- information relating to your use of our website or services;
- IP address and technical information;
- browser and device information;
- information concerning website activity and interactions;
- information relating to requests to access, correct, suppress or delete personal information; and
- other information reasonably necessary to provide and improve our services.
We do not intentionally collect sensitive information as part of our ordinary prospecting and business-data services.
3. How do we collect personal information?
3.1 Information provided directly by you
We may collect personal information when you:
- submit a form on our website;
- create or use an account;
- request a demonstration;
- contact us;
- subscribe to our services;
- communicate with us by email, telephone or other channels; or
- otherwise provide information to us.
3.2 Publicly available information
A significant part of ProspectDB's service involves identifying professional and business contacts.
We may collect business and professional contact information from publicly accessible sources, including:
- company websites;
- professional networking platforms;
- publicly accessible professional profiles;
- business directories;
- public registers;
- business publications;
- publicly available documents; and
- other lawful publicly accessible sources.
Public availability does not necessarily mean that information may be used for every purpose. We seek to collect and use publicly available information responsibly and in accordance with applicable law and relevant platform or source terms.
3.3 Third-party sources
We may obtain information from third-party data providers, enrichment providers, verification services, technology providers and other lawful sources.
Where we obtain personal information from third parties, we seek to use reputable sources and take reasonable steps to ensure that the information may lawfully be provided and used.
3.4 Automatically collected information
When you visit our website or use our services, we may collect technical information through cookies, analytics technologies, server logs and similar technologies.
This may include:
- IP address;
- browser type;
- device information;
- operating system;
- pages visited;
- approximate location derived from IP address;
- referral information;
- timestamps; and
- information concerning how you interact with our website.
4. Why do we collect and use personal information?
We may collect, hold, use and disclose personal information for purposes including:
- providing ProspectDB's services;
- identifying business and professional contacts;
- creating and maintaining prospect databases;
- enriching business and professional information;
- verifying business contact information;
- providing prospecting and sales intelligence to customers;
- responding to enquiries;
- managing customer accounts;
- processing subscriptions and payments;
- providing customer support;
- communicating with customers and prospective customers;
- improving and developing our products and services;
- analysing service usage and performance;
- maintaining the security and integrity of our systems;
- detecting and preventing fraud, abuse and security incidents;
- complying with legal and regulatory obligations; and
- other purposes reasonably related to these purposes or otherwise permitted by law.
Where applicable law requires consent, we will obtain the relevant consent.
5. Business and professional contact information
ProspectDB's services primarily concern business and professional contact information.
Information such as a person's name, job title, employer, business email address, business telephone number or professional profile may constitute personal information where it identifies, or could reasonably identify, an individual.
We therefore seek to manage such information responsibly even where it has been obtained from publicly available sources.
The fact that information is publicly accessible does not mean that ProspectDB represents it is unrestricted or appropriate for every purpose.
Information obtained from public or third-party sources may also be inaccurate, incomplete or out of date.
6. Disclosure of personal information
We may disclose personal information to:
- customers using ProspectDB's services;
- technology and software providers;
- hosting and cloud service providers;
- data enrichment providers;
- data verification providers;
- analytics providers;
- customer relationship management providers;
- payment processors;
- professional advisers;
- contractors and service providers;
- legal, regulatory or government authorities where required or authorised by law; and
- other parties where you have provided consent or disclosure is otherwise permitted by law.
Where ProspectDB provides business contact information to a customer as part of its services, the customer is responsible for its subsequent use of that information and must comply with applicable privacy, marketing and communications laws.
7. Overseas disclosure
Some of our technology, software, hosting, infrastructure and service providers may be located outside Australia.
Accordingly, personal information may be stored or processed outside Australia.
Where required by applicable law, we will take reasonable steps concerning the handling of personal information by overseas recipients.
The countries in which information may be processed may change as our technology providers and infrastructure change.
8. Data accuracy
We seek to maintain accurate and reasonably current information.
Because information may be collected from public sources and third-party providers, we cannot guarantee that all information will always be accurate, complete or current.
If you believe that personal information we hold about you is inaccurate or incomplete, you may contact us and request that it be corrected.
We will take reasonable steps to correct information where appropriate.
9. Access to personal information
You may request access to personal information that ProspectDB holds about you.
Requests should be sent to:
We may need to verify your identity before providing access.
In some circumstances, we may be permitted or required by law to refuse access or limit the information provided.
Where we refuse or limit access where required or permitted by law, we will provide an explanation where reasonably possible.
10. Correction, deletion and suppression
You may contact us to request that personal information relating to you be:
- corrected;
- updated;
- deleted;
- suppressed from future prospecting outputs; or
- otherwise dealt with in accordance with applicable privacy law.
We will assess and respond to requests in accordance with applicable law.
Where we are legally required to retain information, or information is reasonably required for legitimate business, security, legal or compliance purposes, we may retain limited information.
Where appropriate, we may suppress information rather than permanently delete it. For example, we may retain a limited record that a particular contact has requested not to appear in future prospecting outputs.
11. Direct marketing
ProspectDB may communicate with customers and prospective customers regarding our products and services.
Where Australian direct-marketing laws apply, we will comply with those requirements.
Commercial electronic messages, including marketing emails and SMS messages, will only be sent where we have the consent required by applicable law or another lawful basis for sending the communication.
Marketing communications will contain appropriate identification and unsubscribe mechanisms where required.
You may withdraw consent or opt out of marketing communications at any time.
12. ProspectDB customers and marketing data
Customers using ProspectDB data are responsible for determining whether their proposed use of the information complies with applicable law.
This may include obligations under:
- the Privacy Act 1988 (Cth);
- the Spam Act 2003 (Cth);
- the Do Not Call Register Act 2006 (Cth);
- applicable state and territory legislation; and
- other applicable privacy, telecommunications and marketing laws.
Receiving information from ProspectDB does not automatically provide a customer with consent to contact every individual using every communication channel.
Customers must independently assess whether they have the necessary consent or other lawful basis before undertaking email, SMS or telephone marketing.
13. Cookies and analytics
Our website may use cookies and similar technologies to:
- operate the website;
- remember preferences;
- analyse website traffic;
- understand how users interact with our services;
- improve website performance;
- maintain security; and
- support marketing activities where applicable.
You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
13.1 Visitor analytics
We use Umami Cloud, an analytics service provided by Umami Software, Inc., to count visits to our website and to see which pages, buttons and links are used. We use this information to understand how the website is performing and to improve it.
Umami does not set cookies on your device. We do not use it to identify you or to follow you across other websites. For each visit, it records:
- the pages you view and the buttons or links you select;
- the website that referred you to us;
- your browser, operating system, device type, screen size and language; and
- your approximate location, such as country, region or city, which is derived from your IP address.
Your IP address is used to work out that approximate location and to tell one visit from another. Umami states that it does not collect personally identifiable information and that the data it stores is anonymised. Details that you enter into forms on our website are not sent to Umami.
Umami Cloud may process this information on servers located outside Australia.
You can opt out of visitor analytics at any time by:
- selecting the opt-out button below, which turns visitor analytics off in the browser you are using;
- turning on the “Do Not Track” setting in your browser, which our website respects; or
- using a browser extension that blocks analytics scripts.
14. Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Depending on the nature of the information and our systems, these measures may include:
- access controls;
- authentication;
- encryption;
- monitoring;
- backups;
- security testing; and
- restricting access to authorised personnel and service providers.
No method of electronic storage or transmission is completely secure and we cannot guarantee absolute security.
15. Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it is used, or where retention is required or permitted by law.
Retention periods may vary depending on:
- the type of information;
- the purpose for which it was collected;
- our relationship with the relevant individual or customer; and
- legal or regulatory requirements.
Where personal information is no longer required and there is no legal or legitimate reason to retain it, we will take reasonable steps to delete, destroy or de-identify it.
16. Privacy complaints
If you believe ProspectDB has handled your personal information inappropriately, please contact us first so that we can investigate and attempt to resolve your complaint.
Please provide:
- your name;
- relevant contact details;
- a description of your concern; and
- any information that may assist us in investigating the matter.
You can contact us at:
We will investigate privacy complaints within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Information about making a privacy complaint is available from the OAIC at:
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- our services;
- our data practices;
- our technology;
- our business operations; or
- applicable laws and regulatory requirements.
The latest version will be published at:
https://prospectdb.com.au/privacy
18. Contact us
For privacy questions, access requests, correction requests, suppression requests or complaints, please contact:
Prospect DB Pty Ltd
ACN: 702 293 721
Email: founders@prospectdb.com.au
Privacy Policy last updated: 5 October 2026
Questions about this page? Email founders@prospectdb.com.au. See also our Terms of Service.